Frequently Asked Questions

1

Why do sewing machines vary in price across different types?

The price of a sewing machine is determined by its capabilities, features, and employed technologies.

2

Why does the needle break during sewing?

The needle may break due to incorrect placement of the bobbin and bobbin case, improper connection of the base, fabric being pulled from the back, causing the needle to bend and hit the needle plate.

3

How often should a sewing machine be oiled?

In most cases, it is recommended to oil the machine after continuous usage of 15 to 20 hours.

4

Which parts of the sewing machine require oiling?

It is advisable to apply one or a few drops of oil to the bobbin and bobbin case. No additional oiling is necessary for other parts.

5

What causes thread breakage in a sewing machine?

Thread breakage can occur due to factors such as using inappropriate or poor-quality thread or needle, inaccurate thread tension settings, and improper threading.

6

What causes skipped stitches in the sewing machine?

Skipped stitches may result from incorrect needle positioning, using non-standard needles, bent or damaged needles, or incorrect threading of the sewing machine.

1

How to Place an Order or Purchase Products?

To buy a sewing machine, visit Kachiran Company’s sales centers, authorized agencies, major household appliance stores, or consumer cooperatives.

1

How to Activate the Warranty of Your Sewing Machine?

To activate and validate your sewing machine’s warranty, send an SMS with the letter “G” followed by the machine’s serial number to 10043604.

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